Kampala, Uganda – TMR International Hospital, a flagship brand of Tal Medical & Rescue, has reinforced its position as one of Uganda’s top healthcare providers after winning the Best Private Healthcare Service Provider award in the Customer Service Experience category at the Business Excellence Awards 2025.
The accolade was received by Dr. Daniel Mitchell Talemwa, Executive Director of TMR International Hospital, during a prestigious ceremony at the Sheraton Hotel Kampala. The annual event, organized by Consumer Publications Uganda Limited, recognizes outstanding achievements in business performance, innovation, and customer satisfaction across Uganda’s economy.
Celebrating Excellence in Customer Care
The 2025 Business Excellence Awards attracted over 80 top companies from various sectors. Winners were determined through a rigorous process involving market research, public nominations, and consumer voting.
According to Agnes Alowo, Chief Operations Manager at Consumer Publications, the recognition of TMR International Hospital comes as no surprise:
“TMR has consistently delivered comprehensive and innovative healthcare, supported by world-class medical infrastructure, advanced medical technology, and highly skilled staff.”
A Globally Recognized Healthcare Brand
TMR International Hospital holds a prestigious ISO certification from the Management Systems Evaluation and Certification Body, positioning it among the world’s top healthcare institutions.
Opened to the public in November 2016, the hospital was designed with a healing environment in mind, ensuring patient comfort through calming surroundings and family-friendly spaces that encourage contact with loved ones.
The facility is equipped with state-of-the-art medical equipment and offers specialized services, including:
- Critical Care Units – ICU, NICU, and PICU
- Emergency Medical Services (EMS)
- Child and Maternal Health
- Laboratory Services
- Dental Care
- Wellness & Physiotherapy
- Neurology & Cardiology
- Ophthalmology & Urology
- Pediatrics
- Medical Training
- Home Care Management
About the Business Excellence Awards
The Business Excellence Awards are considered Uganda’s premier corporate recognition platform. Organized by Consumer Publications (U) Ltd, the awards reflect the voice of the Ugandan market through independent consumer research, rewarding brands that consistently deliver outstanding quality, service, and innovation.
